Refund Policy

Unless otherwise specified in the proposal/engagement letter, the Initial Term of this Agreement is for a period of 12 months from the date that this Agreement is accepted by you.

Unless otherwise specified in the proposal/engagement letter, after the Initial Term of this Agreement, either of us may terminate our engagement by giving three calendar months written the notice, or immediately in the case of a material breach by the other. If this happens, you agree to pay our fees and disbursements incurred up to termination and for any work that we are required to undertake after termination. 

If at any time during the Initial or Subsequent Term of this Agreement you cease to use our services or wish to terminate this agreement without notice, for any reason other than material breach, you agree to pay us the remaining fees due under this Agreement to the end of the Term, as a Termination Payment. The Termination Payment is to be calculated on the basis of the Fee Estimation as set out in the Proposal, or the previous three months actual charges, whichever is the greater.

In case of cancellation of the plan, the user needs to notify Accounts Confidant prior to the billing date.

The reimbursement will be done on a pro-rata basis.

The customer will be billed only till the day the services have been availed for and will be refunded for the days from the date of cancellation to the date of billing.

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